Supporting Patient Services with pharmacovigilance activities
Case Processing: Collecting and reporting adverse events (AEs) and other safety information reported from various sources in accordance with applicable work instructions and global/local regulatory requirements
Work with multidisciplinary teams to ensure accurate and complete safety data and adherence to regulations
Participate in pharmacovigilance training and support the quality team to ensure compliance with requirements
Completing quality review of work as part of finalizing adverse event submissions
Responding to additional information requests from Global Patient Services regarding reported adverse events
Identify potential trends through data analysis
Document management
Support Workforce Manager with Patient Services scheduling
Support Data Intake and Quality initiatives
Maintain confidentiality regarding patient specific information
Qualifications
Qualified candidates should have 1+ years of experience in the healthcare/rare disease industry OR recognized equivalent of education and experience (e.g., case management, social service support, insurance reimbursement, patient advocacy, etc.)
Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment
Passion for patient-centric strategies
Strong verbal and written communication skills, attention to detail and time management
Strong interpersonal skills and professionalism
Independent problem solver, good decision maker, and robust analytical skills
Ability to coordinate multiple assignments simultaneously and work independently
The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without accommodation, to use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.