Business Operations Specialist

Description

• Support daily business operations and coordinate activities across departments.
• Prepare sales reports, forecasts, and performance dashboards.
• Maintain customer and contract databases, pricing records, and sales documentation.
• Manage vendors and contracts for general administrative services, ensuring compliance with contractual terms and company policies.
• Raise Purchase Requisitions (PRs) and Purchase Orders (POs) for business related activities and verify invoices against approved contracts in the procurement system.
• Maintain, renew and monitor office licenses, equipment and facilities to ensure uninterrupted operations.
• Coordinate office events, including internal and external meetings, internal communications and guest visits.
• Provide comprehensive secretarial and administrative support to the General Manager.
• Identify process improvements to enhance operational efficiency and workflow.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or related field
• At least 5 years’ experience in relevant experience
• Strong organizational and multitasking abilities
• Analytical and reporting skills with attention to detail
• Good communication and stakeholders’ management skills, being able to work with both internal and external stakeholders
• Ability to work in a fast-paced and highly regulated environment
• Experience in business operations, or commercial administration support
• Understanding of pharmaceutical sales and marketing operations is an advantage
• Work independently with the ability to influence multiple stakeholders
• Demonstrated ability to identify and drive continuous improvement opportunities
• Professional business English (oral and written) as well as local language as required