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MSD

Associate CRA

11 December 2025

Full-Time Bangkok City

Department

Health & Biotech

Job Category

Health & Biotech

Description

  • Develops strong site relationships and ensures continuity of site relationships through all phases of the trial.
  • Performs clinical study site management/monitoring activities in compliance with ICH-GCP, Sponsor SOPs, Local Laws & Regulations, Protocol, Site Monitoring Plan and associated documents.
  • Gains an in-depth understanding of the study protocol and related procedures.
  • Coordinates & manages various tasks in collaboration with other sponsor roles to achieve Site Ready.
  • Participates & provides inputs on site selection and validation activities.
  • Performs remote and on-site monitoring & oversight activities using various tools to ensure visits, close-out visits and records clear, comprehensive and accurate visit & non-visit.
  • Data generated at site are complete, accurate and unbiased
  • Subjects’ right, safety and well-being are protected.
  • Conducts site visits including but not limited to validation visits, initiation visits, monitoring contact reports appropriately in a timely manner.
  • Collects, reviews, and monitors required regulatory documentation forstudy start-up, study maintenance and study close-out.
  • Communicates with Investigators and site staff on issues related to protocol conduct, recruitment, retention, protocol deviations, regulatory documentation, site audits/inspections and overall site performance.
  • Identifies, assesses and resolves site performance, quality or compliance problems and escalates per defined CRA Escalation Pathway as appropriate in collaboration with CRA Manager, CRM, TA Head and CRD as needed.
  • Works in partnership with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and IRB/IECs and Regulatory Authorities in support of assigned sites.
  • Manages and maintains information and documentation in CTMS, eTMF and various other systems as appropriate and per timelines.
  • Supports audit/inspection activities as needed.
  • Performs co-monitoring where appropriate.

Qualifications

  • Bachelor’s degree (or above) in a scientific / healthcare discipline together with at least 6 months of relevant experience in the healthcare field.
  • Fluent in Local Languages and English (verbal and written) and excellent communication skills, including the ability to understand technical information. Developing ability to present technical information with support.
  • Good understanding and working knowledge of clinical research, phases of clinical trials, current GCP/ICH & country clinical research law & guidelines.
  • Good understanding of Global, Country/Regional Clinical Research Guidelines and ability to work within these guidelines.
  • Hands on knowledge of Good Documentation Practices.
  • Developing skills in Site Management including management of site performance and patient recruitment.
  • Developing level of monitoring skill and independent professional judgment.
  • Good IT skills (Use of MS office, use of some clinical IT applications on computer, tablet and mobile devices) and ability to adapt to new IT applications on various devices.
  • Works with high quality and compliance mindset.
  • Capable of managing complex issues, solution-oriented approach.
  • Ability to perform root cause analysis and implement preventative and corrective action.
  • Effective time management, organizational and interpersonal skills, conflict management.
  • Able to work with other experienced research professions to develop skills across multiple protocols, sites and therapy areas.
  • High sense of accountability / urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment, with support from Line Manager
  • Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships.
  • Demonstrates commitment to Customer focus.
  • Positive mindset, growth mindset, capable of working independently and being self-driven.
  • Demonstrates and projects professional demeanor and communication consistent with organizational policies and practices.

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