Develop new customers or business opportunities with sales and application teams
Assist customers with product queries and applications troubleshooting including assisting with product selection decisions
Efficient and effective follow up of customer requests for information.
Develop customized training content to ensure comprehensive understanding of Avantor BPS products and their applications in bioprocessing, enhancing product interesting and satisfaction
Understand the value drivers and technical requirements for customers.
Responsible in presenting and delivering product training to Avantor sales, distributors and customers
Understands Avantor product offering and articulates a compelling technical rationale for the use of Avantor products used in Bioprocess manufacturing.
Supports customers with technical expertise to qualify Avantor products during early project stages
Participate in the Company’s cross-functional organizational task force(s) if need be
Travels to and works at customer's site and leads projects to enhance the performance of Avantor’s products
Other duties as assigned with or without accommodation
Qualifications
Education: BA or BS degree in Biotechnology or related field, Engineering and Biochemistry.
M.S. preferred in similar fields or equivalent combination of education, training and experience.
Experience: More than 3 years' work experience in pharmaceuticals/ biotech/ life science space, technical sales, sales, application or engineering.
Make business opportunities and revenue about process chemicals, chromatography resins and other process solutions.
Understanding of Bio/pharmaceutical process and application
Preferred Skills/Qualifications: Good relationship and network with biopharma and life science customers.
Should be able to discuss with customer’s organization for product application and product promotion.
Customer Orientation, interpersonal effectiveness and high level of collaborative behavior.
Demonstrate a strong drive for result.
Well organized and able to work with minimal supervision
Strong competency in Microsoft Office, specifically PowerPoint, Word and Excel; excellent knowledge and execution in Excel