MSG
Syneos Health
Product Specialist
17 September 2025
Department
Health & Biotech
Job Category
Health & Biotech
Description
- Develop a comprehensive and effective integrated cross-functional (i.e. sales, medical etc…) territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
- Understand how to leverage systems and omni-channel options to apply the full suite of Syneos capabilities to personalize and engage with customers in both face-to-face and virtual environments enabling excellent customer experience and customers’ confidence to prescribe medications for appropriate patients
- Develop strong customer relationships and create value for the HCP practice by better understanding the patient journey and customer’s needs
- Within the organization, being an advocate for insomnia patients and effectively communicating the priorities and solutions needed for the organization to invest in.
- Serve as a resource/consultant to customers and staff regarding access to insomnia therapy, product, and guidelines
- Coordinate other learning activities within the territory based on HCP needs and ensuring timely follow-up on attendees to gather feedback
- Promote portfolio within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
- Communicate territory activity in an accurate and timely manner as directed by management
- Provide feedback and collaborate with sales colleagues, commercial leadership, marketing, and other internal departments about changing environment and results
- Successfully complete all training classes
- Communicate territory activity and administrative duties in an accurate and timely manner as directed by management
- Manage efforts within assigned promotional budget
- Attend medical congresses and society meetings as needed
- Proficient in both virtual and live customer engagements
- Minimal overnight travel as indicated by the needs of the business
- Additional responsibilities as assigned
Qualifications
- Bachelor’s Degree from an accredited institution required. Preferred degree in Science or Business.
- Strong ability to identify and understand the patient journey and HCP adoption journey
- Minimum 2+ years life science sales experience
- Experience in psych / CNS / Sleep Disorders is an asset
- Experience in sales / education discussions with specialists preferred
- Recent experience with product launches preferred
- Strong track record of sales success
- Strong digital marketing aptitude
- Strong interpersonal, presentation, and communication skills
- Ability to work effectively and collaborate within cross-functional teams, utilizing differential resources to achieve business goals
- Strong drive for superior results
- Strong analytical skills
- Experience using omni-channel tools in moving HCP perceptions and attitudes
- Local and national travel required for this position
- Full COVID-19 vaccination is required for this position
- Valid Drivers License
- Must be able to perform all responsibilities of the position