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Syneos Health

Product Specialist

17 September 2025

Full-Time Quebec

Department

Health & Biotech

Job Category

Health & Biotech

Description

  • Develop a comprehensive and effective integrated cross-functional (i.e. sales, medical etc…) territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
  • Understand how to leverage systems and omni-channel options to apply the full suite of Syneos capabilities to personalize and engage with customers in both face-to-face and virtual environments enabling excellent customer experience and customers’ confidence to prescribe medications for appropriate patients
  • Develop strong customer relationships and create value for the HCP practice by better understanding the patient journey and customer’s needs
  • Within the organization, being an advocate for insomnia patients and effectively communicating the priorities and solutions needed for the organization to invest in.
  • Serve as a resource/consultant to customers and staff regarding access to insomnia therapy, product, and guidelines
  • Coordinate other learning activities within the territory based on HCP needs and ensuring timely follow-up on attendees to gather feedback
  • Promote portfolio within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
  • Communicate territory activity in an accurate and timely manner as directed by management
  • Provide feedback and collaborate with sales colleagues, commercial leadership, marketing, and other internal departments about changing environment and results
  • Successfully complete all training classes
  • Communicate territory activity and administrative duties in an accurate and timely manner as directed by management
  • Manage efforts within assigned promotional budget
  • Attend medical congresses and society meetings as needed
  • Proficient in both virtual and live customer engagements
  • Minimal overnight travel as indicated by the needs of the business
  • Additional responsibilities as assigned

Qualifications

  • Bachelor’s Degree from an accredited institution required. Preferred degree in Science or Business.
  • Strong ability to identify and understand the patient journey and HCP adoption journey
  • Minimum 2+ years life science sales experience
  • Experience in psych / CNS / Sleep Disorders is an asset
  • Experience in sales / education discussions with specialists preferred
  • Recent experience with product launches preferred
  • Strong track record of sales success
  • Strong digital marketing aptitude
  • Strong interpersonal, presentation, and communication skills
  • Ability to work effectively and collaborate within cross-functional teams, utilizing differential resources to achieve business goals
  • Strong drive for superior results
  • Strong analytical skills
  • Experience using omni-channel tools in moving HCP perceptions and attitudes
  • Local and national travel required for this position
  • Full COVID-19 vaccination is required for this position
  • Valid Drivers License
  • Must be able to perform all responsibilities of the position

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