Provide in-depth clinical support and guidance to healthcare professionals and patients to ensure optimal use of Allergan products.
Assist in optimising healthcare professionals clinical and communication skills with patients by implementing key learnings into their day-to-day practice with the on-label use of the Allergan Aesthetics (AA) facial aesthetics portfolio.
Develop and deliver training programs and educational materials for healthcare providers and internal teams, ensuring they are well-informed about the latest advancements and product updates.
Utilise tools and resources to assist in the transfer of knowledge.
Consultative patient facilitation, assess educational needs, aiming to fill knowledge and skills gaps.
Tailoring specific educational needs of healthcare professional, to address knowledge/skills gaps.
Putting theory learned online and at events, into practice as the clinical level.
Work closely with sales, marketing, and medical teams to incorporate clinical insights and feedback into the strategic planning and development process.
Conduct product demonstrations and presentations at conferences, workshops, and symposiums.
Build and maintain strong relationships with nurse trainers, faculty, key opinion leaders, and healthcare professionals to support brand loyalty and product advocacy.
Implement strategies and plans to further benefit patient outcomes, patient safety and HCP needs.
Report any adverse event within 24 hours as per Allergan’s policies and procedures.
Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
Adhere to Allergan’s / AbbVie’s internal codes of conduct and compliance processes.
Other ad hoc duties such as administrative duties, as requested.
Qualifications
Bachelor of Nursing
Experience as an injector in the facial aesthetics arena is preferable but not essential.
Experience within a sales, educational, or clinical specialist role within the pharmaceutical / medical device / aesthetics industry or alternatively, experience working in clinical practice.
Experience in training/coaching including event management, preparation and delivery of workshops and other training solutions.
Excellent facilitation and communication skills in both group and one-one settings.
