Firstup AI Search Wins AI Breakthrough’s AI Search Platform of the Year Award

Firstup, the pioneer of intelligent communication and engagement platforms for the workforce, announced that Firstup AI Search has been selected as winner of the "Overall AI Search Platform of the Year" award in the 9^th annual AI Breakthrough Awards program conducted by AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies, and products in the global Artificial Intelligence (AI) market today.

Firstup AI is a suite of AI capabilities built into the Firstup workforce communications platform. It includes AI Search, AI Content Creator, AI Audience Builder, AI Insights, and AI Actions. Every capability is grounded in a company's verified content and operates within existing enterprise permission and security boundaries. All five capabilities have been built to serve every employee, in every role.

The breakthrough Firstup AI Search solution gives employees direct answers in natural language by searching across Firstup as well as enterprise systems like Workday, ServiceNow, SharePoint, and ADP. Responses are personalized based on each employee's role, location, and permissions, while maintaining conversational context across follow-up questions.

Whether an employee is looking up a PTO balance,  safety protocol, or HR policy, Firstup AI delivers instant answers grounded in approved company content without requiring employees to navigate multiple systems or applications.

"Most conversations about workplace AI focus on knowledge workers, but the reality is that large organizations are made up of people in every kind of role — from corporate teams to nurses, manufacturing workers, customer-facing associates, and field employees," said Bill Schuh, CEO of Firstup. "Our research shows employees spend multiple hours each week searching for information, and 64% of frontline workers don't have any access to AI tools through their employer. Firstup AI Search closes that gap by delivering trusted answers in seconds, directly in the flow of work, which our customers find to be a significant productivity driver."